Salesforce Administrator, EverCommerce – REMOTE (US)

EverCommerce [Nasdaq: EVCM] is a leading service commerce platform, providing vertically tailored, integrated SaaS solutions that help more than 600,000 global service-based businesses accelerate growth, streamline operations, and increase retention. Our modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals. Specializing in Home & Field Services, Health Services, and Fitness & Wellness industries, EverCommerce solutions include end-to-end business management software, embedded payment acceptance, marketing technology, and customer engagement applications.

We are building an extraordinary company and looking for talented, energetic, and motivated people to join our team. You can learn more about our Company, Culture and Values here: https://careers.evercommerce.com/us/en/home

We are looking for a Salesforce Administrator to focus on our central operations functions at EverCommerce.

You:
You are an experienced Salesforce administrator who has a background in project management. You are passionate about proactively identifying business problems and solutioning appropriately updated processes and platforms to resolve them. You have a data first mentality and knack for developing actionable metrics and dashboards. You’re a skilled and organized communicator who has no problem driving long term projects through to completion.

Responsibilities:

• Drive the scheduling and organization of our Growth Engagement visits for newly acquired Subsidiaries
• Produce and distribute the Scorecards for our templated Ops Assessments after each of our Growth Engagement visits
• Support our Ops Program Managers in outlining and kicking off Salesforce implementations or change management projects
• Create and maintain detailed project plans for each Subsidiary initiative and work with Ops Program Managers to deliver those to completion
• Develop Salesforce administrative best practices and frameworks for implementing and maintaining them across the portfolio
• Provide administrative support and development bandwidth across varying platforms in the following categories:
  • CRMs (Salesforce, Zoho, HubSpot, etc.)
  • Sales Enablement solutions (SalesLoft, Outreach, InsideSales, etc.)
  • Telephony solutions (Talkdesk, Ring Central, native CRM voice solutions, etc.)
  • Support Platforms (Salesforce, Zendesk, Zoho Desk, Freshdesk, etc.)

Skills and Experience needed for success in this role:

• 2+ years of Salesforce administration, or other related work experience
• Comfortable in a fast-paced environment and capable of meeting short-deadline projects daily
• Excellent attention to detail and willingness to pitch in when necessary

Where:
The EverCommerce team is distributed globally, with teams in the U.S., Canada, the U.K., Jordan, New Zealand, and Australia. With a widely distributed team, we are used to working remotely across different time zones. This role can be based anywhere in the United States – if you’re close to one of our offices, we can set you up in-office or you can work 100% remotely. Please note that you must be eligible to work without sponsorship to qualify for this position, and this role may require travel to our Corporate Headquarters in Denver, Colorado, or to other office locations around North America.

Benefits and Perks:

• Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid
• Continued investment in your professional development through Udemy
• Robust health and wellness benefits, including an annual wellness stipend
• 401k with up to a 4% match and immediate vesting
• Flexible and generous (FTO) time-off
• Employee Stock Purchase Program
• Student Loan Repayment Program

Compensation: The target base compensation for this position is $80,000 – $90,000 USD per year in most US locations. Final offer amounts are determined by multiple factors including location, local market variances, and candidate experience and expertise, and may vary from the amounts listed above.