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EverCommerce Payment Solutions - Product Manager (Remote, US)

DrChrono

DrChrono

Product
Colorado Springs, CO, USA
Posted on Thursday, September 7, 2023

Product Manager, EverCommerce Payment Solutions– Remote (US)

EverCommerce [Nasdaq: EVCM] is a leading service commerce platform, providing vertically tailored, integrated SaaS solutions that help more than 600,000 global service-based businesses accelerate growth, streamline operations, and increase retention. Our modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals. Specializing in Home & Field Services, Health Services, and Fitness & Wellness industries, EverCommerce provides end-to-end business management software, embedded payment acceptance, marketing technology, and customer engagement applications.

We are building an extraordinary company and looking for talented, energetic, and motivated people to join our team. You can learn more about our Company, Culture and Values here: https://careers.evercommerce.com/us/en/home

We are looking for a Product Manager for EverCommerce Payment Solutions.


Our ideal candidate is passionate about technology and creating solutions that simplify the lives of business partners, developers, and their customers. You have years of experience working with integrated payment solutions, analyzing customer needs and working with the line of business. You take an API first approach to solving problems and can articulate partner and developer needs into end points, workflows, and documentation. You will work cross functionally to ensure our solutions are easy-to-use, intuitive, and meet the needs of our partners and developers. You're someone who values building trust and rapport with the people you work with and recognizes its effect on your success.

In addition to the primary, commercial product role as defined above, you have expert experience breaking down high-level initiatives and solution requirements into detailed features for execution by delivery teams. You are naturally curious with a passion for solving real customer problems. In addition to payments experience, you have a proven track record of delivering API and SAAS solutions to the market. You utilize all data available to make informed and calculated decisions. You have an in-depth industry knowledge of payments-as-a-service and experience delivering solutions to simplify the lives of small and medium businesses.

EverCommerce Payment Solutions and our industry-leading payment gateway, Paysimple, is the leading provider of payment solutions for over 20,000 SMBs. Our APIs and SAAS products provide payment acceptance, billing automation, client management, ecommerce, mobile, and point-of-sale solutions tailored to the needs of service-based businesses. We are building an extraordinary company and looking for talented, energetic, and motivated people to join our team.

EverCommerce is bringing together best-of-breed commerce solutions in the service sector, forming one service commerce platform that improves go-to-market strategy for technology companies and simplifies the software-buying process for business owners. Our ecosystem enables companies to thrive in an environment of shared knowledge and resources with significant cost savings.

Responsibilities:

  • Execute the product vision by managing the product roadmap and prioritizing initiatives to achieve business objectives based on supporting data

  • Work with key stakeholders, prospects, and customers to identify and prioritize product features and functionality.

  • Serve as a product owner for multiple agile engineering teams and interact with them daily to create solutions that exceed customer expectations.

  • Clearly and regularly communicate the product requirements, vision, and priorities to engineers and stakeholders.

  • Regularly groom the product backlog, ensuring that all user stories are well defined and prioritized.

  • Frequently communicate with customers and external teams to understand their needs, problems, and opportunities and turn that information into actionable product growth plans.

  • Conduct product research; establishing and maintaining competitive intelligence and various market analysis

  • Partner with product marketing to develop campaigns to drive product adoption and utilization for new and existing features.

Skills and Experience needed for success in this role:

  • 5+ years of product management experience with a proven track record of delivery, or related experience in software development and/or solution engineering

  • BA/BS in a technical or quantitative field

  • You've worked at a startup or at a fast-paced small company

  • Experience in the payments industry working with integrated solutions and APIs

  • Product experience owning web SAAS and mobile app products

  • Experience using data to drive decisions

  • Experience with Agile methodologies as a product owner

  • Excellent verbal and written communication skills

  • Self-motivated and a driven contributor who gets things done

  • Well organized and detail-oriented

  • Deep knowledge of and experience applying product management best practices

  • Not afraid to make decisions with limited information

  • Demonstrated success in creating innovative and user-friendly consumer products

  • Deep understanding of customer needs and turn that insight into a compelling vision to create solutions that solve important jobs for small businesses

Bonus skills:

  • Product experience building and productizing APIs and integration tools for external partners and developers

  • Deep understanding of payment processing and payments industry

  • Intimate knowledge of the inner workings of service-based businesses

  • Product management / scrum certifications

Where:
The EverCommerce team is distributed globally, with teams in the U.S., Canada, the U.K., Jordan, New Zealand, and Australia. With a widely distributed team, we are used to working remotely across different time zones. This role can be based anywhere in the United States or Canada – if you’re close to one of our offices, we can set you up in-office or you can work 100% remotely. Please note that you must be eligible to work without sponsorship to qualify for this position, and this role may require travel to our Corporate Headquarters in Denver, Colorado, or to other office locations around North America.

We are remote friendly, but the ideal candidate is based in Mountain time zone with the ability to travel to Denver offices for occasional team events.

Benefits & Perks:

  • Flexibility to work where/how you want – in-office, remote, or hybrid within US

  • Robust health, dental, and vision benefits

  • Continued investment in your professional development through Udemy

  • 401k or RRSP with company match

  • Annual wellness stipend of $500

  • Unlimited paid time off

  • Employee Stock Purchase Program

  • $100 monthly student loan reimbursement

Compensation:

EverCommerce is committed to equal pay and transparency. The annual base salary range for this position is $100,000 - $125,000 USD Per Year. Please note that the salary range information provided is a general guideline and combines all of the distinct labor markets within the US. It is uncommon for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on a variety of factors. EverCommerce considers factors such as (but not limited to) scope and responsibilities of the position, candidate’s work experience, candidate’s work location, education/training, key skills, internal peer equity, external market data, as well as, market and business considerations when making compensation decisions.

EverCommerce is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability status. We look forward to reviewing your credentials and getting to know more about your experience!