hero

Join the Unanimous Family

Your new chapter begins today.

Executive Operations Coordinator

DrChrono

DrChrono

Administration, Operations
Multiple locations
Posted on Sep 19, 2024

EverCommerce (Nasdaq: EVCM) is a leading service commerce platform, providing vertically-tailored, integrated SaaS solutions that help more than 690,000 global service-based businesses accelerate growth, streamline operations, and increase retention. Its modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals.

With its EverPro, EverHealth, and EverWell brands specializing in Home, Health, and Wellness service industries, EverCommerce provides end-to-end business management software, embedded payment acceptance, marketing technology, and customer experience applications. Learn more at EverCommerce.com.

About the role

Timely and SalonBiz serve over 24,000 customers in 100 countries and are on a mission to build the leading platform for beauty professionals. Together we make up EverWell, an EverCommerce vertical. We offer SaaS solutions to a variety of customer sizes and types within the beauty industry, and we’ve got big goals and are ready to achieve them.

This is where you come in! 👋

This role is a dynamic, multifaceted role designed for a proactive, detail-oriented professional who excels in providing top-tier executive support, orchestrating global events, and managing global office operations that enhance executive effectiveness, creating memorable employee experiences and providing an engaging office environment designed to support our remote first workplace.

It requires a proactive individual with excellent organisational skills, the ability to manage multiple priorities, and a strong attention to detail. This role is responsible for keeping the President of EverWell, and the EverWell executive team organised, informed, and prepared for anything that comes their way.

You’ll be dancing in a fast paced, high-energy environment working alongside a passionate and talented team where no two days are the same. You’ll be supporting 5 dynamic leaders who wear many hats and operate in the global environment. To provide exceptional support, the Executive Operations Coordinator needs to keep pace with the leaders they support and everything going on in their world. This role is the mover and shaker from the side of the stage, ensuring every detail is crossed, eyes are dotted, and the team is shining bright!

What you'll do.

Executive Support: Streamline executive operations by ensuring seamless scheduling, efficient travel arrangements, and effective communication, ultimately enhancing executive productivity and focus.

  • Calendar & Meeting Management, Travel Coordination, Communication & Coordination

Global Event Planning: Deliver exceptional events globally across our four key regions (NZ, AU, UK & USA) that enhance organisational culture, drive employee engagement, and support business objectives.

  • Event Design & Execution, Vendor Management, Experience Creation

Global Office management: Support the SVP C&O in managing and optimising the global office environments to serve as key tools for driving organisational culture and bringing employees together.

  • Office Operations, Vendor & Facility Management, Virtual Office Coordination, Policy & Procedure Implementation.

Who you are:

  • You’re the sort of person who doesn’t hesitate to roll up your sleeves and get stuck into a problem, and provide solutions

  • You are resourceful, innovative, and proactive, think independently and don't need much supervision or direction

  • A natural decision-maker, with an ability to think under pressure and display good judgement. Your logical, analytical approach leads you to assess risks carefully, consider different options and decide on a sound course of action

  • You aren’t just organised; you’re hyper-organised. You are a great time manager, always on the lookout for inefficiencies while managing the schedules of those around you.

  • You are a skilled negotiator with a demonstrated ability to negotiate and manage vendor relationships effectively, ensuring high-quality service delivery and favourable terms.

  • You love the idea of organising events end to end and preferable have a background in Event planning and management. You possess a flair for creativity and a knack for coming up with unique ideas that drive engagement and make events stand out. Your imaginative approach ensures that every event is memorable and aligns with organizational goals.

  • You have experience in a wide range of online tools such as Zoom, Slack, Teams, O365, G-Suite.

Why join us?

At EverCommerce, we lead with inclusion and use our values to inform our decisions. We succeed together and celebrate the things that make us unique. We’re big believers in work-life balance and offer additional annual leave so you can fully switch off and relax throughout the year.

We trust our team to work where they are the most productive. You’ll have the flexibility to work from home or the office. We have office space in Auckland, Wellington, and Dunedin and provide a high-spec home office set up.

We set a high bar and support our team to innovate and focus on continuous growth. You’ll enjoy a professional development budget to fuel your growth, and an annual wellness allowance to fund the things that support your wellbeing.

  • This role is full time, permanent and can be based anywhere in New Zealand.

  • You must be legally entitled to work in New Zealand.

  • Applications close when we find the right person!

Let us know any considerations which would enable your experience in our recruitment process to be more inclusive, such as non-traditional application formats, closed captions during video interviews, or accommodations for learning differences.

EverCommerce is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability status. We look forward to reviewing your credentials and getting to know more about your experience!

EverCommerce is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, age, marital status, veteran status, or disability status. We look forward to reviewing your credentials and getting to know more about your experience!