EverCommerce (Nasdaq: EVCM) is a leading service commerce platform, providing vertically-tailored, integrated SaaS solutions that help more than 690,000 global service-based businesses accelerate growth, streamline operations, and increase retention. Its modern digital and mobile applications create predictable, informed, and convenient experiences between customers and their service professionals. With its EverPro, EverHealth, and EverWell brands specializing in Home, Health, and Wellness service industries, EverCommerce provides end-to-end business management software, embedded payment acceptance, marketing technology, and customer experience applications. Learn more at EverCommerce.com.

We are building an extraordinary company and looking for talented, energetic, and motivated people to join our team. You can learn more about our Company, Culture and Values here: https://www.evercommerce.com/about-us/careers/

We are looking for a Director of GTM Programs to join our team focused on our EverPro solutions.

We’re seeking a highly organized, detail-oriented Director of Programs to support our Chief Revenue Officer. This high-impact role drives clarity, alignment, and execution across the Go-To-Market (GTM) organization by leading executive communications, managing key initiatives, and coordinating critical meetings.

You’ll partner closely with Revenue Operations and GTM leaders to support strategic planning, operating cadences, and cross-functional projects, ensuring the CRO is prepared and the organization remains focused and aligned.

The ideal candidate is a strong project manager and communicator who thrives in fast-paced SaaS environments, distills complexity into clarity, and leads through influence. You’ll serve as a key liaison between the CRO, Go-To-Market (GTM) and internal teams to drive streamlined communications and consistent follow-through.

Key Responsibilities:

Executive Support & Communications

• Serve as a trusted advisor and thought partner to the CRO, driving clarity, alignment, and execution across GTM.

• Provide strategic and operational support, including meeting preparation, agenda development, follow-ups, and special projects.

• Draft executive communications, leadership messaging, and company-wide announcements.

• Develop high-quality, data-driven presentations and strategic content for internal and external audiences.

• Manage GTM communication channels to ensure consistent messaging and organizational alignment.

• Own and manage the GTM operational calendar to keep the CRO and leadership team aligned and prepared, ensuring visibility into deliverables, reducing meeting redundancies, and maximizing team efficiency.

Meeting Planning & Execution

• Plan and facilitate key meetings, including managing pre-reads, final materials, agendas, documentation, and follow-ups to drive accountability

• Lead preparation and coordination partnering with GTM leaders and Revenue Operations to align content, organize deliverables, and ensure materials are impactful and strategically focused.

• Draft and develop meeting content, including presentation materials, talking points, and supporting documentation to ensure clarity, consistency, and executive readiness.

Program Management & Strategic Initiatives

• Lead or support cross-functional strategic projects that drive clarity, accountability, and timely execution, especially those that span GTM functions or fall outside existing team structures.

• Coordinate across GTM functions to ensure alignment, eliminate blockers, and maintain momentum on strategic priorities.

• Track progress, manage dependencies, and provide regular updates to stakeholders to ensure visibility, transparency, and follow-through.

Qualifications & Skills

• 7+ years of experience in SaaS or tech, including 3+ years in operations, strategic program management, or a Chief of Staff capacity.

• Strong understanding of go-to-market functions across Sales, Marketing, Customer Success, and Partnerships.

• Demonstrated ability to lead complex, cross-functional initiatives and deliver measurable impact in a matrixed environment.

• Exceptional communication and storytelling skills—able to craft high-quality executive content and distill complex information into clear, compelling narratives.

• Experience managing executive-level communications and supporting C-level messaging and presentations.

• Skilled at building relationships, influencing without authority, and navigating cross-functional collaboration.

• Highly organized, proactive, and comfortable managing multiple priorities in a fast-paced environment.

• Experience using project management tools (e.g., Asana, Jira), communication platforms (e.g., SharePoint) and working with Operations teams to translate metrics into executive-level reporting and decision-making.

Where: This position is ideally located in Arizona/California but may also be remote for the right candidate and may have up to 25% travel.

The EverCommerce team is distributed globally, with teams in the U.S., Canada, the U.K., Jordan, New Zealand, and Australia. With a widely distributed team, we are used to working remotely across different time zones. This role can be based anywhere in the United States – if you’re close to one of our offices, we can set you up in-office or you can work 100% remotely. Please note that you must be eligible to work without sponsorship to qualify for this position, and this role may require travel to our Corporate Headquarters in Denver, Colorado, or to other office locations around North America.

Benefits and Perks:

• Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid

• Robust health and wellness benefits, including an annual wellness stipend

• 401k with up to a 4% match and immediate vesting

• Flexible and generous (FTO) time-off

• Employee Stock Purchase Program

Compensation: The target compensation for this position is $150,000 - $170,000 USD per year with an additional variable component in most US locations. Final offer amounts are determined by multiple factors including location, local market variances, and candidate experience and expertise, and may vary from the amounts listed above.