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Website Experience Associate Manager

ONEHOPE

ONEHOPE

This job is no longer accepting applications

See open jobs at ONEHOPE.
Santa Ana, CA, USA
Posted on Monday, November 20, 2023
About ONEHOPE:

At ONEHOPE, we're on a mission to do more good through wine. We believe in the power of giving back and making a meaningful impact on the world. Our award-winning wines are produced by a team of passionate experts, and every bottle sold supports charitable causes around the globe. With a diverse and dedicated community of Cause Entrepreneurs, we're spreading the love for wine and the desire to make a difference.

Position Overview:

As the Website Experience Associate Manager, you will play a crucial role in managing and optimizing our website for a personalized and seamless customer experience. You will be responsible for leveraging CMS platforms, specifically Contentful, Yotpo, and Algolia to enhance website personalization and content delivery. Your expertise will help us engage our customers effectively and drive sales while maintaining an exceptional online journey.

Responsibilities:

  • Manage and optimize the website's user experience to drive engagement, conversion, and customer loyalty.
  • Utilize Contentful and Use Insider to personalize website content, product recommendations, and promotions based on customer data and behavior.
  • Support management of third party engagement and loyalty tools such as rewards, onsite search, and Quizzes
  • Create and execute A/B testing plans to optimize website elements, including wine product presentation, descriptions, promotions, and special offers.
  • Collaborate with cross-functional teams, including marketing, design, and IT, to ensure consistent and engaging online experiences.
  • Monitor and analyze website performance, utilizing analytics tools to identify areas for improvement and growth.
  • Implement A/B testing and user research to continually refine the website's user experience.
  • Stay up-to-date with industry trends and emerging technologies to ensure our website remains at the forefront of digital customer experience.
  • Train and support team members on CMS platform usage and best practices.

Qualifications:

  • Bachelor's degree in Marketing, Digital Marketing, or a related field.
  • Proven experience in website management and personalization, preferably in an e-commerce environment.
  • Expertise in CMS platforms, such as Contentful, Shopify, Adobe and Use Insider, Jebbit, Yotpo, Algolia
  • Knowledge of web analytics and A/B testing.
  • Excellent communication and collaboration skills.
  • Data-driven mindset and the ability to translate data into actionable insights.
  • Strong project management and organizational skills.

What's in it for you?

  • A best in class team and company culture
  • A fun, but very hard-working and dedicated environment
  • Health benefits
  • 401k with matching
  • Paid vacation and holidays
  • Company Happy Hours
  • Casual dress code
  • Family-friendly workplace
  • Remote position

Compensation:

$65,000 - $70,000 base salary

Sound Like a Good Fit?

We'd love to talk to you! Please submit the following to apply:

  • Resume (including months/years of employment for each position)
  • Cover letter
  • Must already be authorized to work in the United States on a full-time basis for any employer.

This job is no longer accepting applications

See open jobs at ONEHOPE.