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Product Operations - Senior Associate - Recharges & Utilities

Paytm

Paytm

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Product, Operations
Noida, Uttar Pradesh, India
Posted on Friday, February 2, 2024
Title: Product Operations - Senior Associate - Recharges & Utilities
About Us:
Paytm is India's leading financial services company that offers full-stack payments & financial solutions to consumers, offline merchants and online platforms. The company is on a mission to bring half a billion Indians into the mainstream economy through payments, commerce, banking, investments, and financial services. Its investors include Softbank, Ant Financial, AGH Holdings, Elevation Capital, Berkshire Hathaway, T Rowe Price, and Discovery Capital.
About the role:
We are looking for a self-motivated individual within R&U Product team to build the Product Operations charter. The individual in this role shall build and grow a dedicated Operations team within this product and collaborate with the central teams to support our product and business goals.
Responsibilities:
· Collaborate closely with product managers, engineers, designers, and other stakeholders to gather requirements, set goals, and drive successful product launches.
· Identify process gaps and inefficiencies in product operations, and implement best practices and process improvements.
· Foster strong communication and collaboration among cross-functional teams, ensuring alignment and efficient workflows.
· Serve as a point of contact for internal stakeholders regarding any/all product operational tasks
· Monitor and report on key performance indicators (KPIs) related to product operations, providing regular updates and insights to stakeholders
· Quality Assurance and Testing: Oversee product testing and quality assurance processes
· Process Optimization: Identify inefficiencies and areas for improvement in the product development and launch processes. Implement strategies to streamline operations and increase efficiency
· Risk Management: Identify potential risks and challenges throughout the product lifecycle and develop contingency plans to mitigate these risks..
· Compliance and Regulations: Stay updated on industry regulations and ensure that the product meets all relevant legal and compliance requirements.
Requirements:
· 2+ years of product operations experience in product companies
· Experience with tools like Google Looker Studio, Tableau, Power BI etc.
· Experience building data pipelines and working with data warehouses
Why join us?
· With enviable 400 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants.
· Bragging rights to have played a pivotal role in building the largest lending product in the country.
· A fun, energetic and a once-in-a-lifetime environment that enables you to achieve your best possible outcome in your career
Compensation: If you are the right fit, we believe in creating wealth for you

This job is no longer accepting applications

See open jobs at Paytm.