Paytm is India's leading mobile payments and financial services distribution company. A pioneer of the mobile QR payments revolution in India, Paytm builds technologies that empower small businesses in managing payments and commerce seamlessly. Our mission is to serve half a billion Indians and integrate them into the mainstream economy through innovative technology solutions.

Position:

Manage end-to-end reconciliation of all payment modes to ensure transactional accuracy and minimize risks.

Oversee daily and monthly reconciliation processes, proactively driving system-based and AI-powered improvements.

Identify and analyze fraudulent transactions, design and implement AI-driven fraud detection measures, and collaborate with external agencies for risk mitigation.

Process and reconcile chargeback requests efficiently, ensuring streamlined resolution mechanisms.

Generate and analyze reports to provide actionable insights and drive corrective measures for process improvements.

Write and execute SQL queries to extract and analyze data for reconciliation and reporting purposes.

Qualifications & Skills:

Strong expertise in payment processing, reconciliation, fraud detection, and chargeback management.

Hands-on experience with AI-driven fraud prevention tools, financial software platforms, and adherence to regulatory frameworks (such as KYC/AML).

Excellent analytical thinking, problem-solving abilities, and data interpretation skills.

Exceptional communication skills with strong collaboration and attention to detail.

Bachelor's or Master's degree in Finance, Accounting, Business Administration, or a related field; relevant certifications such as CFE (Certified Fraud Examiner) or CAMS (Certified Anti-Money Laundering Specialist) are preferred.