Travel Manager
Paytm
Administration
Noida, Uttar Pradesh, India
Posted on May 3, 2025
Key Responsibilities:
- Manage end-to-end travel processes including air, rail, hotel, visa, travel insurance, forex, local transportation, and ground handling for employees and senior leadership.
- Handle GDS bookings (Amadeus/Sabre/Galileo) with strong command and expertise in international and domestic ticketing.
- Ensure 24x7 travel support operations with effective vendor management, emergency response, and issue resolution.
- Collaborate with visa agents, embassies, and internal stakeholders to ensure smooth and timely visa and documentation processing.
- Evaluate and manage travel insurance policies ensuring compliance and coverage as per company policy
- Lead and manage transportation vendors, car rentals, and airport transfers ensuring service SLAs and cost optimization.
- Drive automation initiatives by implementing and managing travel tools, booking platforms, and expense management systems.
- Prepare and analyze MIS reports, travel dashboards, and savings reports, share regular updates.
- Create professional PowerPoint presentations and reports for business reviews and travel policy updates.
- Design and enforce travel policies and SOPs, ensuring policy adherence and employee satisfaction.
- Coordinate VIP/CXO travel with utmost confidentiality, accuracy, and high-touch service.
Key Requirements:
- Expert-level proficiency in GDS (Amadeus, Sabre, or Galileo) is a must.
- Strong knowledge of visa procedures, insurance, global travel norms, and compliance requirements
- Hands-on experience with travel automation tools, expense management systems.
- Proficient in Excel, data analytics, and MIS reporting.
- Excellent skills in PowerPoint and professional communication for senior stakeholder engagement.
- Proven ability to work in a 24x7 operational environment with flexibility and responsiveness.
Preferred Skills:
- Certification in IATA or Travel Management is a plus.
- Exposure to travel policy design, audit, and savings optimization.
- Experience in managing global mobility/travel during crisis scenarios (COVID, geo-political issues, etc.).