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Senior Product Owner - Customer Lifecycle



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Product, Customer Service
Hyderabad, Telangana, India
Posted on Friday, January 5, 2024

The Role:

In this role, you will own a key initiative on our upcoming roadmap pertaining to our HCM SaaS product offering. You will be responsible for product strategy, planning and execution throughout the product life cycle. Including gathering and prioritizing requirements, defining the product vision, and working closely with sales, marketing, engineering, design, legal and service to ensure goals are met.

What you'll do:

Research and understand customer requirements and competitive offerings.

Deep understanding of customer behavior and needs.

Develop, execute, launch and test growth strategies to drive user acquisition, retention and revenue growth.

Analyze web and product usage metrics and come to actionable conclusions from the data.

Understand cases from customer support, operations, account management, and sales.

Translate that understanding into feature specs, and execute the plan with engineers and designers, delivering

quality products.

Experience working with product copywriters on content requirements.

Coordinate smooth product launches with cross-functional teams.

What you'll bring:

Bachelor’s degree

5+ years of product management experience.

Have a “do what it takes” mentality - you have the desire and ability to put prioritize company goals.

Have experience with an employee facing applications and some background in employee benefits, healthcare

insurance and/or healthcare technology.

Agile development methodologies like Scrum experience.

Excellent communication, written, organizational and presentation skills.

Proactive interpersonal skills to engage and work collaboratively with cross functional teams.

A demonstrated commitment to high professional ethical standards and a diverse workplace.

This job is no longer accepting applications

See open jobs at Zenefits.