Lead UX Designer

We are on the lookout for an exceptionally talented Lead UX Designer to join our User Experience team. Our ideal candidate is equal parts technical wizard and creative genius, with a proven knack for creating awesome and intuitive customer experiences. To succeed in this role, you’ll draw on your product design experience, technical knowledge, research abilities, and creative problem-solving skills. A cool head and smart sense of humor wouldn’t hurt either.

The Lead UX Designer will work closely with Product Managers & Engineering leads as a users’ advocate. You will champion user experience pain points and convert them into product features to meet users’ needs. When the requirements are solidified, you will design the UI, validate your designs, and provide specs to the developers. The successful candidate will be able to demonstrate a strong portfolio of UX design including user research, sketches/wireframes, visual designs, prototypes, and usability testing.

Your portfolio also needs to show howyou utilized common UI patterns and contributed towards a company-wide UI component library.

Responsibilities:

 Lead projects and teams across a product area

 Own design quality for all products and processes on the team

 Create user-driven design solutions, user flows, prototypes, and high-fidelity user interface (UI) designs

that meet product and strategic goals and align with UX strategy and standards

 Identify themes and opportunities for improvement (System, Process, Design, Experience)

 Moderate unbiased testing with intended users/audience.

 Iterate on design concept (until acceptable criteria is met).

 Synthesize difficulties to define and inform global user personas

 Support product launch (providing guidelines as needed)

 Build trusted relationships working to fully understand the business and driving exceptional design

solutions that provide the best experience for users

 Use documentation, reviews, and presentations to communicate clear and compelling ideas to

stakeholders; works with developers and quality experts to deliver a polished final product

 Collaborate with UX Writers and Researchers to create high fidelity designs informed by customer

feedback

 Consistently improve design styles and components for use across the entire product

 Mentor and coach other Designers on team

Requirements:

 8+ years experience designing for enterprise applications or customer-facing websites and mobile

applications required

DocuSign Envelope ID: 4601CEED-A1C7-4A2E-B103-4049868FA211BAP Req approval for global hiring in Greenhouse

 Master’s Degree in User Experience Design, Human-Computer Interaction (HCI), or a related field

preferred

 Experience creating flow-charts, wireframes, high-fidelity design mockup, and detailed design

specifications

 Experience with Figma, Sketch, Zeplin, Invision, Miro, or similar applications

 Thorough understanding of iOS and Android design guidelines.

 Understanding of technology including HTML, CSS, and JavaScript capabilities

 Ability to effectively manage time, priorities, and deadlines with little supervision

 A design portfolio that demonstrates solid knowledge of web & mobile design principles. Portfolio needs to include mobile native apps designed using Human Interface Guidelines and/or Material Design Guidelines.